SkyCity Queenstown is a casino located in New Zealand’s adventure capital. It opened its doors in December 2000 and is one of the six casinos owned and operated by Skycity Entertainment Group. This Group has several casinos and resorts in New Zealand and Australia and has built a solid reputation for providing a memorable and exciting experience to players and guests.
Situated along Lake Wakatipu, SkyCity Queenstown attracts local and international tourists, providing world-class dining and superb customer service. This casino, along with all the ones operated by the company in the country, is duly licensed by the New Zealand Gambling Commission. Obtaining and maintaining this license involves ensuring that all games are fair and tamper-proof and that clients are treated professionally, amongst other requirements.
The casino takes its social responsibility seriously and has, over the years, supported several events and local sports teams. It has, among other events, been a sponsor of the popular Queestown’s Colour Burst, a fun run organised around colour and joy.
Owner: Skycity Entertainment Group
Customer Service Rating: 5/5
New Players and Visitors Rating: 4/5
World-Class Gaming Machines
Learn how to play Blackjack and Roulette online
Friendly Table Games Staff
Good to Know When Visiting SkyCity Queenstown
Through its chain of casinos, Skycity Entertainment set a strict dress code which upholds neatness and respectability. Whilst no formal dress is required, players in torn or dirty clothing will not be allowed to enter. In addition, certain fashion accessories, such as hats and sunglasses, are not allowed. Exceptions can be made, such as for religious clothing or for players wishing to wear sunglasses in the Poker Zone.
As a licensed casino, SkyCity Queenstown must adhere to local gambling legislation. This means that no player under the age of 20 can enter the casino. Upon entering the casino you may be asked to provide ID to verify your age. Any government-issued photo ID would be deemed acceptable for verification.
The casino is situated in the centre of Queenstown and whilst it does not offer accommodation on-site you can stay at one of several renowned hotel brands within walking distance. If you’re travelling by car you will find several car parks scattered around the casino.
You should also be aware that Queenstown is actually home to two SkyCity casinos. Both casinos are located a short distance from each other and both are on Beach Street. SkyCity Queenstown is the larger of the two, whilst SkyCity Wharf offers a more private, boutique casino experience.
Opening Hours at SkyCity Queenstown
SkyCity Queenstown casino is open daily between 12.00, noon, and 24.00, midnight. On Anzac Day, it opens an hour later, and the casino does not open on Christmas Day and Good Friday. If you’re in Queenstown early, SkyCity Wharf opens its doors at 11.00 am.
A Game Selection Which Includes Slots and Poker
SkyCity Queenstown is equipped to cater to a varied clientele and provides games and rooms to meet the demands of its players. The main lobby floor provides 86 game machines which include a variety of video poker and instant games. Video slots include several 3-reel and 5-reel variants and feature several thrilling themes and game mechanics.
You will find several table games next to the main game machine lobby. SkyCity Queenstown gives you the opportunity to enjoy Blackjack, Roulette, and Baccarat, along with several popular variants. Each table is manned by a professional and friendly dealer who is ready to help you if you have any questions. Learn more about table games and casino games here.
If there is a particular table game which you wish to excel in, SkyCity Queenstown offers a special training package for you and your friends. During this innovative experience, you will be taught the rules of the game along with top tricks, whilst also enjoying an alcoholic beverage and snacks.
Maintaining High Standards of Service and Quality
SkyCity Queenstown is renowned for offering superb customer service and a quality experience throughout its services. Apart from the casino lobby, the property features a bar and restaurant where you can expect to receive the same great level of service along with the creative flair of the chefs and servers. Enjoy fresh ingredients across different delicious menu items and sample the top-notch cocktails available throughout the day.
When you visit SkyCity Queenstown it is a good idea to sign up to Premier Rewards. This loyalty system is active across the SkyCity casino network in New Zealand so you can use it every time you visit a property, whether in Queenstown, Auckland, or Hamilton. Every NZ$ 1 you spend on the casino floor or at selected restaurants will reward you with 100 Premier Points. The more points you collect the higher your status within the program and the better the rewards.
When you make it to the top-tiers of the Premier Rewards system you can look forward to receiving exclusive event invitations, birthday gifts, complimentary drinks, and substantial discounts at bars and restaurants. However, even those in the Ruby band, which is the first one, are rewarded with exclusive prize draws and promotions.
SkyCity Queenstown has become an entertainment hub in the heart of the city. Through the week there are several enticing promotions and ongoing offers for you to take advantage of. The casino also plays host to award-winning New Zealand comedians and musicians each month. You should follow the casino on social media to stay up to date with the latest event details since places are limited and normally taken up quickly.