What Are KYC Procedures And Why Do Casinos Need Them?


KYC, or Know Your Customer procedures, coupled with identity verification procedures constitute major consternation for newcomers. Even if you’ve made a lot of online purchases in the past, you’ve probably never been asked to send in your ID or scan a copy of your recent utility bill. And any legitimate online casino can ask you for such documents. 

Today’s post will explain what identity verification is, how the KYC process works on online gambling sites, and why it is necessary to take it seriously. We’ll also answer a few frequently asked questions at the bottom of this post. 

Identity Verification

Identity verification is a method by which gambling sites verify that you are really who you say you are and that you are old enough to bet online. The goal is to verify your identity in order to comply with various laws, to protect players, and to protect operators from fraudulent activities. Bookmakers and online casinos require a scan of an identity card because it is simply required by law and selected licensing bodies. 

Such companies must also be sure that the person whose data was provided during registration registered on the website on their own. The identity document also contains the date of birth, which allows you to verify whether the player is an adult (most bookmakers will prevent minors from opening an account at the registration level). The KYC process itself is quite simple.

How Does A KYC Procedure Look Like?

All gambling online sites ask you to scan a copy of a valid ID (ID or passport). If your document is valid, and you are an adult, the bookmaker will probably not ask for further documents. The problem occurs when you upload a scan of an invalid ID or the photo is not very clear, which will make verification impossible. Uploading a scan of good quality will speed up the verification process and often also your withdrawal, which is possible only after full verification of the account. 

If the casino has doubts about the player’s place of residence (e.g. many people are registered at the same address), they can ask for proof of where they live. One of the documents that will allow you to do this is a scan of the utility bill – in your name and address provided during registration. 

So when we set up an account, it is worth providing the address where we actually live and we will be able to provide additional, required documents. Due to the fact that more and more often we pay bills online, the address can also be confirmed with a bank statement with our details.

Reasons For Player Verification

In most jurisdictions, operators of gambling sites are required by law to verify the age and identity of all customers in accordance with KYC rules.

Verification is necessary to:

– Prevent minors from accessing games

– Prevent money laundering and fraud

– Verify that the player is not self-excluded from gambling 

Casinos check the compliance of all data provided during registration with the documents provided by the player – ID/passport scans, bank statements or utility bills. Foreign operators sometimes also ask questions related to the source of income to verify that the player can afford the game. In such cases, for example, copies of the employment contract or confirmation of payment (payslip) are required. 

Many players are afraid of submitting a scan of evidence. Of course, this is not surprising, but it is worth looking at the situation from the operator’s side – the casino must secure all data sent by the customer. He is obliged to do so, among others the gambling act or the GDPR regulation. There is a risk of multi-million penalties for data leakage, which could plunge many bookmakers. We only promote secure and safe New Zealand casinos here at casinoguide.nz

Therefore, it is in their interest to secure clients’ documents and use them only in a strictly defined manner. It is worth registering with large and popular casinos who have experience and adequate means to secure private information, and their websites are encrypted, which will make data leakage difficult.

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